1
The scale
From 0
to 5
- 5 means hygiene standards are very good
- 3 means standards are generally satisfactory
- 0 means urgent improvement is necessary
Why? Customers can check your rating online before they buy from you.
Food hygiene
What your hygiene rating means
Your sticker shows customers how well you keep food safe.
Clean HandsFood safety in your language
2
Handling
How food
is handled
- How you prepare and cook food
- How you reheat and cool food
- How you store food
Why? Safe handling stops germs getting into food.
3
Building
Clean and
in repair
- How clean and tidy the kitchen is
- Layout, lighting, air flow and facilities
- How you keep pests out
Why? A clean building in good repair is easier to keep safe.
4
Management
Records and
training
- Written food safety procedures
- Staff training
- Records of safety checks
Why? To get the top rating, you must do well in all three areas.
Not a 5?
You can ask for a new visit.Make the changes first. Send your council proof, such as photos. Most councils charge for this.
Disagree?
You can appeal.Do it within 21 days of getting your rating. Talk to the officer first.